No, once an order is placed, we are unable to cancel your order or make any changes. Please make sure all information is correct before placing your order.

We offer discounts during promotions only. The best way to stay informed about sales and promotions is to follow us on Facebook & Instagram and start an account here.

Once the order ships, you will be sent an email with the tracking information. If you need further assistance, please do not hesitate to reach out to us Support@SuperiorImage.com.

We do not accept returns for damaged items. However, we may assist with replacements depending on the product’s condition and the issue reported.

Reporting Issues (Proof Required)
• In-Store Purchases: Issues must be reported within 10 days of purchase and must be accompanied by a receipt as proof of purchase.
• Online Purchases: Issues must be reported within 30 days of the delivery date and must include your order number as proof of purchase.

Chemicals:
We do not accept returns on any chemicals, whether new or used. Wrong Item / Customer Error If the wrong item was purchased or selected, we cannot accept a return. Please confirm all product details before paying. Email: Support@superiorimage.com

If you are missing an item, and did not receive an email communication about the item's status, such as “Out Of Stock” “Back Order” please email support@superiorimage.com to request assistance. Any item(s) that are missing will need to be reported within ten days of delivery. Please include your order number, product name, and the date it was purchased.

In the event you did not receive your order or if the tracking information states 'delivered' and you have not received the order, please contact support@superiorimage.com for assistance.

If the item(s) was purchased within the last 30 days, we suggest referring to the site/store in which the item(s) was purchased as they are the 'seller of record'.

Yes! Pick up between 8am-4pm Monday through Friday. (Except when we are closed for Holidays)

We do not accept tax exempt orders through our website.

NOTE: In-store (storefront) purchase issues must be reported within 10 days of receipt and online orders must be reported within 30 days from delivery date.

If an order is damaged we will not take it back however we can assist with replacements depending on the condition it was received and the issue. Please see above section, “What do I do if my order arrives damaged,” for further instructions and terms. We will not accept returns for chemical new or used. If you ordered the wrong item unfortunately we can’t take it back, please check all order information and items before paying.

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

Orders can take between 1-3 business days (excludes weekends and holidays) to process. Processing an order involves picking, packing, and getting the order ready for shipment. Once the order is picked up by the courier, it is considered 'shipped'. Once an order is shipped, it can take an additional 1-9 business days (excludes weekends and holidays) for delivery. The amount of additional time for delivery will depend on the method of shipping selected. Once order ships, an email with tracking information will be sent to you automatically. If you check out as a guest, tracking information will not be available

Orders can take between 1-3 business days (excludes weekends and holidays) to process and ship. Orders may include multiple packages and can arrive at different times within the delivery window. We are unable to relay delivery instructions to the carrier.

We do not offer international shipping at this time.

We do not offer shipping to P.O. boxes or APO addresses at this time.

Yes, Please submit your SDS Sheet request here. Make sure to fill out all fields accurately.